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What Is Bulldog Bucks?

Bulldog Bucks is a convenient, secure, widely-accepted way to pay for all of your day-to-day expenses as a UGA Student or Faculty/Staff member. Essentially, you deposit money to your Bulldog Bucks account, and then spend that money using your existing UGACard, much as you would with a debit card.

Where can I spend Bulldog Bucks?

Bulldog Bucks are accepted as payment at numerous locations both on and off campus. On campus, it can be used for:

• Printing in computer labs and the libraries
• Photo copying
• Laundry in Residence Halls
• Bookstore Purchases
• Over 150 vending machines on the UGA campus
• On Campus Retail including:
  • College of Education Supplies
  • Food Services cash operations
  • UGA Golf Course
  • Library Fees and Fines
  • Ramsey Center Services including:
    • GORP Trips
    • Instructional Class Fees
    • Locker Rentals
    • Outdoor Recreation Rentals
    • Pro Shop Supplies and Equipment Checkout
  • School of Environmental Design Supplies
  • Tate Center Movie Theater
  • Tate Center Copy Services

Additionally, Bulldog Bucks is accepted at over 110 Off-Campus locations (see full list) for goods and services including:

• Restaurants
• Gas Stations
• Grocery Stores
• Bookstores
• Pharmacies
• Florists
• Hair Care
• Dry Cleaning
• Eye Care
• Fitness
• Tanning
• Video Rentals

Bulldog Bucks deposits can be conveniently made online. See either the "Students" or "Faculty/Staff" tab, depending on your account type, for deposit information. All account holders can go to bulldogbucks.blackboard.com to view account activity.

Who can sign up for Bulldog Bucks?

Anyone affiliated with The University of Georgia who has a valid UGACard can sign up for a Bulldog Bucks account. This includes students, faculty, and staff.

How do I get a Bulldog Bucks account?

The UGACard serves as an access device for your campus debit account. If you do not have a UGACard, or you need a replacement, you can obtain one at the Tate Student Center. Once you have a UGACard, you need only to complete a card holder agreement to begin using Bulldog Bucks. These forms can be obtained at the Bulldog Bucks office, located on the Sanford Drive side of the University Bookstore. The office is open from 8 AM - 5 PM Monday through Friday except during University holidays.

Can I sign up for Bulldog Bucks online?

No. Due to federal regulations all account signups must be completed in our office. The online registration page only provides access to the Online Card Office to existing account holders.

What are the office hours for the Bulldog Bucks office?

The Bulldog Bucks office is open Monday-Friday 8:00 am to 5:00 pm except on University of Georgia Holidays. We're located on the Sanford Drive side of the University Bookstore.

When can I access my Bulldog Bucks account online?

Once you have opened your Bulldog Bucks account in our office and initialed the online account access option on your account agreement you will have access to your account online the following day.

If I need a new card, where do I get one?

UGACards are issued by the Student Activities Business Office located on the 3rd floor of the Tate Student Center. Please see www.ugacard.uga.edu for hours of operation.

How do I check my account balance?

You can check your balance online, 24 hours a day, by logging on to bulldogbucks.blackboard.com, or you can come by our office, located on the Sanford Drive side of the Bookstore.

Note that you cannot check your balance at any laundry, vending, printing, or copying machines, because the balances displayed by these machines count down from your Daily Unattended Limit rather than your actual account balance (see below).

Why is my account balance different at Laundry, Printing, Copying, and Vending?

When you signed up for Bulldog Bucks, you set a Daily Unattended Limit. This is a limit on the amount that can be spent on laundry, printing, copying, and vending in one day. The card readers at these locations count down from your Daily Unattended Limit rather than your total account balance.

For example, suppose your limit is $10 and you have $150 in your account. You then buy a Coke from a vending machine for $1. For the rest of that day, your balance will display as $9 at any laundry, printing, copying, or vending card reader. However, your actual account balance, which you can check online, is $149.

I know I have enough money in my account, why am I unable to print or do laundry?

This can occur when you have exceeded your Daily Unattended Limit. The limit is reset everyday at midnight and applies to laundry, copying, vending, and printing.

What is the "Daily Unattended Limit"?

The "Daily Unattended Limit" is a security feature built into your account. This is the total amount of money that can be spent in locations where there is no one to verify your identity. It applies to printing, copying, vending, and laundry. If your card is lost or stolen, this would be the maximum that can be spent from your account at these unattended locations.

How do I change my Daily Unattended Limit?

You selected your Daily Unattended Limit when you opened your account, however you can change it at the Bulldog Bucks office during regular business hours (Mon - Fri, 8 AM - 5PM, excluding official University holidays). You may choose a limit of either $10, $25, or $50 a day. Students may also change their Daily Limit online from the Student Deposits site. Note that changes will not be immediate, but will take effect the next day.

What should I do if I lose my card?

You can log on to bulldogbucks.blackboard.com 24 hours a day to report your card lost or stolen. Log in and go to "Suspend Activity on Card". This will immediately stop anyone from accessing your account. To restore your account access (once you've found or replaced your card) you will need to come to the Bulldog Bucks office with your ID. For security reasons, UGACards reported lost or stolen may not be reactivated remotely.

How can I get a copy of my Agreement?

You can view or download the Bulldog Bucks Customer Agreement online by clicking here.

How do I sign up?

To start using Bulldog Bucks, you must have a valid UGA ID card. If you don't have one, you can purchase one at the Card Office in the Tate Center. Once you have an ID, you'll need to come to our office to activate it for Bulldog Bucks. We are located on the Sanford Drive side of the University Bookstore. Activating your account is completely free and takes only a couple of minutes. Once you've activated your account, you can deposit money, set up online access, and use Bulldog Bucks on campus and all over town!

How can I deposit to my Bulldog Bucks account?

Making deposits to your Bulldog Bucks account is a simple and secure process:

1. Log into the Student Deposit System and fill in your UGA MyID and password. This is the same ID and password you would use for your UGA Email.
2. Under "Make a Deposit Request", enter the amount you would like to charge in the boxes and click "Submit Charge". It is recommended that you leave the "Pay Bulldog Bucks first" box checked (see below).
3. On the following screen, confirm the charge.
4. A charge for the requested amount will show up on your Student Account. You will receive a confirmation email once this request has been processed and applied to your Student Account. Please follow the instructions in the email for payment options; you should receive this email within 15 minutes.

Note that the funds will not be available until you make payment on the deposit request via Student Accounts.

How do I pay a Deposit Request?

Once you have received confirmation of your deposit request via email, you can pay the charge in person at the Bursar's Office or on the web at Student Accounts. You will pay your Bulldog Bucks deposit request just like you would pay your tuition, meal plan, or parking fees. When payment is made for the deposit request, the funds will be applied to your Bulldog Bucks account. If you have questions related to payment, please see the Bursar's Office FAQ page.

How do I set up my online access?

To begin using the online card office, follow these steps:

1. Click on the "Access My Account" button at the bottom of this page.
2. Click on the "Forgot your password?" link. On the next page enter your name and email address then click "Submit".
3. You will receive an email to your UGAMail address.
4. Follow the link in the email and change your password.
5. Your account is now ready for access!

How can I access my online account?

Your online account allows you to view statements and transaction history, check balances, or suspend a lost or stolen card. To access your online account, just go to bulldogbucks.blackboard.com.

How do I change my Daily Unattended Limit?

The Daily Unattended Limit may be changed in person at the Bulldog Bucks office or online from the Student Deposits site. Note that changes will not be immediate, but will take effect the next day.

I need to print right now!

If you do not have enough funds on your Bulldog Bucks account, you may purchase a visitor Print and Copy card at one of our 9 convenient VTS stations. Print and Copy cards have an initial cost of 60¢ and can be re-loaded as often as you like. Note that there are no refunds for money deposited to these cards. See the VTS section for more information.

What happened to Parent/Guest deposits?

On June 1, Bulldog Bucks initiated a new program in partnership with the UGA Bursar's office in order to streamline student transactions. All student Bulldog Bucks deposit requests are now created at the Bulldog Bucks Deposit System and then paid via Student Accounts. Due to new regulations, we are no longer able to provide access to a cardholder's account to anyone other than the cardholder. All deposit requests must be initiated by the student cardholder.

However, parents may still pay the deposit requests initiated by the student. They have two options for doing this:

• In order for parents to pay deposits online, their student will need to grant them access to his or her Student Account. This access can be set up at Student Accounts. Parents can easily pay deposit requests online at Student Accounts once they have access, and the funds will be promptly placed onto the student's Bulldog Bucks.
• Parents may also go to the Bursar's office and make a payment with cash, check or money order. The parent will only need the student's ID or Social Security number to make the payment. Note that credit card payments cannot be made in person, only online via the option above.

Bulldog Bucks for Faculty/Staff

How do I start using Bulldog Bucks?

To start using Bulldog Bucks, you must have a valid UGA ID card. If you don't have one, you can purchase one at the Card Office in the Tate Center. Once you have an ID, you'll need to come to our office to activate it for Bulldog Bucks. We are located on the Sanford Drive side of the University Bookstore. Activating your account is completely free and takes only a couple of minutes. Once you've activated your account, you can deposit money, set up online access, and use Bulldog Bucks on campus and all over town!

What are the advantages to using Bulldog Bucks?

Using your Bulldog Bucks card on campus has several advantages.

• Bulldog Bucks is accepted at hundreds of locations on campus. These include the bookstore, Ramsey, the Tate Center, and all Food Services retail operations. Bulldog Bucks can also be used for printing, copying, and vending.
• There is no need to carry cash. Simply swipe your card and go.
• It is easy to maintain your account using our free online reporting system. You can deposit money, check your balance, or view your transactions.
• Bulldog Bucks is secure. Cardholders setup a “Daily Spending Limit” which limits the amount of spending at unattended locations such as vending and printing. All other locations require presentation of the card and a signature for purchases.
• There is never a fee to use Bulldog Bucks.
• Bulldog Bucks is accepted at more than 110 Off Campus Locations. See our Off Campus page for a full list of Bulldog Bucks Merchants. Many Off-Campus merchants offer special coupons to cardholders on an ongoing basis.

How do I deposit to my Bulldog Bucks account?

There are two ways to deposit funds to your Bulldog Bucks account:

• Using your Online account. Just log in, click "Deposits" and enter and submit your deposit information. You can make deposits this way 24 hours a day.
• In person at our office. We're located next to the UGA Bookstore, around the corner from the ATM machines, and are open from 8 AM to 5 PM Monday through Friday. The Bulldog Bucks office accepts cash, check, and credit card deposits.

Can I use Bulldog Bucks over the Summer?

Bulldog Bucks is available all year around.

How do I set up my online access?

To begin using the online card office, follow these steps:

1. Click on the "Access My Account" button at the bottom of this page.
2. Click on the "Forgot your password?" link. On the next page enter your name and email address then click "Submit".
3. You will receive an email to your UGAMail address.
4. Follow the link in the email and change your password.
5. Your account is now ready for access!

How can I access my online account?

Your online account allows you to deposit funds to your Bulldog Bucks account, view statements and transaction history, check balances, or suspend a lost or stolen card. To access your online account, just click the button below go to bulldogbucks.blackboard.com.

What is a VTS Card?

A VTS Card is a visitor card issued by Bulldog Bucks that can only be used for printing, copying, and laundry. The card costs 60 cents and can be loaded and reloaded with funds at any VTS location. No refunds are issued for funds on VTS cards.

Do I need a VTS Card to print, copy or do laundry?

UGA students, faculty, and staff should not need VTS Cards, as they can instead use Bulldog Bucks for all VTS services. Your Bulldog Bucks account is free, uses your existing UGACard, accepts online deposits, and can be used for many more services (including over 100 off-campus locations) than a VTS card. Furthermore, funds on Bulldog Bucks accounts can be refunded when the account is closed. Therefore, University students, faculty, and staff are encouraged to use Bulldog Bucks for printing, copying, and laundry.

Where can I purchase a VTS Card?

Cards can be purchased at VTS machines for 60 cents. There are nine of these machines conveniently located across the UGA campus:

• Miller Learning Center
• Tate Center Plaza
• Main Library
• Science Library
• Law School Library
• Russell Hall
• Myers Hall
• Aderhold Hall
• Rooker Hall in East Campus Village

Do I need to buy another card if mine runs out of money?

No. VTS Cards can be recharged indefinitely at any VTS station (see locations above).

Can I get a refund for my VTS Card?

No refunds are issued for VTS cards. This is a no-exceptions policy, and applies to lost VTS cards, cards with unused funds, cards purchased in error, and all other cases.

Are VTS Cards the same as Bulldog Bucks?

No. Bulldog Bucks and VTS cards are completely separate. While either card can be used for printing, copying, and laundry, the two systems are otherwise unrelated. Some important differences are that, unlike Bulldog Bucks accounts, VTS Cards cannot be refunded, cannot be used for other on and off campus services, and cannot be deposited to online.

Why can't I deposit to my Bulldog Bucks account at the VTS machines?

Under the new Deposit System, all Bulldog Bucks deposits are now paid through Student Accounts. Therefore, VTS machines can no longer be used to make deposits to or check the balance on your Bulldog Bucks account. VTS machines are to be used with VTS cards only. For detailed information on making a Bulldog Bucks deposit, please see the Students tab.

What is the Online Coupon Book?

Bulldog Bucks is accepted by over 100 off-campus merchants located all over Athens. Many of these merchants offer special deals all semester long to Bulldog Bucks users. These deals make up the Online Coupon Book. You can use the Coupon Book to view coupons and print out the ones you like, as often as you like.

What is Merchant Spotlight?

Every week, one or more locations accepting Bulldog Bucks will offer a special deal for that week only to Bulldog Bucks users. To take advantage of this deal, all you have to do is print out the Merchant Spotlight coupon (by going to the coupons page, clicking the Spotlight coupon, and printing it out), present it to the merchant , and pay with Bulldog Bucks. Be sure to check back every week for new offers!

Will there be any new coupons?

Most of our coupons are good for the entire semester, and there will be another batch of them for the spring semester. However, some of them are only available for a more limited time, and will be posted and removed as the semester progresses. Furthermore, the Merchant Spotlight coupons change every week. So be sure to keep checking for new offers.

The coupon links aren't working.

The Online Coupon Book requires Javascript. Most browsers have Javascript enabled by default, but if the links do not work you may need to enable it in your browser's options. See the help files of your web browser for instructions on how to do this.

I can't view the coupons.

You may need to download Acrobat Reader. This is a free download. Restart your browser after installing and you should be able to view or download the coupons. If you're browser cannot display the coupons, you can simply save the .pdf files and open them in Acrobat Reader (Mac OSX users can open them in Preview).

When I use the multiple coupons page, only my first four selections show up.

Because only four coupons can actually fit on a page, all selections after the first four are ignored. If you would like to print more coupons, just print them in groups of four or less.

I can see the coupons on my screen, but when I try to print I get a blank page.

Make sure you're printing from the pdf toolbar, not trying to print from the browser's menus. The pdf toolbar is the extra row of buttons that shows up when you go to the coupons. One of these buttons should be print, and the coupons should print correctly as long as you're using this button. You can also use your browser's "Print Preview" options to see whether or not the document is going to print properly before you try it.

I have problems Printing Multiple Coupons

If you know that you can view pdf files, your best bet is to be sure your browser is up-to-date (in particular, Firefox users should be sure they're using Firefox 3.5) or to try it in another broswer. If this doesn't work, you probably don't have Acrobat Reader installed.

Download latest version of:

• Opera
• Safari
• Firefox
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